Automation and AI consultancy · Portugal

Automation and AI integration for SMEs and entrepreneurs

We build automations and AI systems around the way each business operates, so that artificial intelligence becomes part of the daily work.

What we do

From diagnosis to operation

  1. 01

    Process automation

    We connect the tools your team already uses and remove repetitive manual work.

  2. 02

    Custom AI assistants

    Systems built into the company's routine, accessible by WhatsApp and email.

  3. 03

    Business integration

    From proof of concept to production, with follow-up and adjustments when the business changes.

  4. 04

    Strategic consultancy

    We identify where AI cuts cost and time, and we measure the impact before proposing anything.

Calculate the cost

Repetitive tasks use up hours that the team could spend on higher-value work. Enter the weekly hours, the number of people and the hourly cost to estimate what your company spends on these tasks each year.

Annual cost €8,280

690 hours per year

Example values. The calculation assumes 46 working weeks a year.

This figure is what the company already spends on this work today. Not every task can be automated, and the diagnosis identifies the ones that pay off.

How it works

  1. 1

    Diagnosis

    We carry out a full review of the company and present a plan with concrete actions and the automation opportunities specific to your business, in order of priority and with the cost of each intervention. It is the starting point for automating and integrating AI into your processes.

    Price: €500, plus VAT where applicable. This amount covers the diagnosis only.

  2. 2

    Project

    We build the automations chosen from the plan.

    Price: to be defined. Scope and price are agreed in writing before we start.

  3. 3

    Retainer

    If you wish, we agree a number of hours per month, applied to implementation, follow-up and adjustments when the business changes.

    Price: to be defined, depending on the monthly hours agreed.

You can stop the process at any stage.

Frequently asked questions

What does Handoff do?

Handoff is a Portuguese consultancy for automation and artificial intelligence integration, serving SMEs and entrepreneurs. It measures how much time repetitive tasks consume and builds the automations and AI assistants that pay off.

What is process automation in an SME?

It means having a system carry out repetitive tasks that follow clear rules, without manual intervention. It connects the tools the company already uses, such as email, spreadsheets and WhatsApp, so that data and tasks pass from one to another on their own.

Which tasks in a company can be automated?

Repetitive tasks with clear rules, such as copying data between spreadsheets, organising email, scheduling meetings or processing voice messages received on WhatsApp. Not all of them pay off, and the diagnosis identifies which ones do.

Which tasks are not worth automating?

Those that happen rarely, have no clear rules or cost less to do by hand than to automate. The diagnosis also tells the company what should stay as it is.

What is the difference between using ChatGPT and hiring an automation consultancy?

ChatGPT answers one question at a time. It does not connect email to a spreadsheet, and it does not run by itself every Friday at 6:30 pm. Handoff connects the pieces and teaches the team to use them. If the company's task can be solved with ChatGPT alone, we say so at the start.

Which tools does Handoff use?

Automations are built in n8n, a platform that connects applications such as email, spreadsheets and WhatsApp. The AI assistants use language models from several providers, free and on paid plans, and we recommend what suits each case.

How is the cost of repetitive tasks calculated?

Multiply the weekly hours per person by the number of people, by 46 working weeks a year and by the cost of one hour of work. With 5 hours, 3 people and 12 euros an hour, the result is 8,280 euros a year.

How does working with Handoff work?

In three stages: diagnosis, project and retainer. The diagnosis is a full review of the company and produces a plan of concrete actions, in order of priority and with the cost of each intervention. The project builds the chosen automations. The retainer is a number of hours per month, applied to implementation, follow-up and adjustments when the business changes. The company can stop at any stage.

How much does it cost?

The diagnosis costs €500, plus VAT where applicable. It includes a full review and a plan with concrete actions and automation opportunities specific to the business, which is the starting point for automating and integrating AI into the company's processes. This amount covers the diagnosis only. The price of a project is set case by case and agreed in writing, together with the scope, before it starts. The retainer has a price to be defined, depending on the monthly hours agreed.

How does Handoff handle company data and the GDPR?

Before building anything, Handoff lists the data the process touches and where it is stored. If the process touches customer or employee data, how it is handled is decided in writing. Without that agreed, the project does not go ahead.

Does Handoff work with the team or only with the technology?

With both. An automation the team does not use sits idle, so Handoff analyses the process and the people who carry it out, and teaches the team to use what it has built. The founder is a Master Coach and Behavioural Profile Analyst.

Does Handoff work with companies outside Lisbon?

Yes. Handoff works with clients across the country and has a physical presence in the Lisbon area. Meetings are in person or online, depending on each company's needs.

Who founded Handoff?

Handoff was founded by Nuno Teixeira, who was a telecommunications engineer from 1999 to 2025 and is a Master Coach and Behavioural Profile Analyst.

Who founded Handoff

Nuno Teixeira, founder of Handoff

Nuno Teixeira

Founder

Nuno Teixeira was a telecommunications engineer from 1999 to 2025. He managed projects and, later, the operation and maintenance of networks. He knows the points where a system tends to fail when nobody is watching it.

Master Coach and Behavioural Profile Analyst. An automation the team does not use sits idle, so Handoff analyses the process and the people who carry it out.

Electrical and Computer Engineering · Instituto Politécnico de Setúbal
Systemic Integral Coaching (CIS) · Febracis

What task does your team repeat the most?

Describe the situation to us on WhatsApp. We reply with a question.

+351 931 995 672 info@handoffgroup.com