What does Handoff do?
Handoff is a Portuguese consultancy for automation and artificial intelligence integration, serving SMEs and entrepreneurs. It measures how much time repetitive tasks consume and builds the automations and AI assistants that pay off.
What is process automation in an SME?
It means having a system carry out repetitive tasks that follow clear rules, without manual intervention. It connects the tools the company already uses, such as email, spreadsheets and WhatsApp, so that data and tasks pass from one to another on their own.
Which tasks in a company can be automated?
Repetitive tasks with clear rules, such as copying data between spreadsheets, organising email, scheduling meetings or processing voice messages received on WhatsApp. Not all of them pay off, and the diagnosis identifies which ones do.
Which tasks are not worth automating?
Those that happen rarely, have no clear rules or cost less to do by hand than to automate. The diagnosis also tells the company what should stay as it is.
What is the difference between using ChatGPT and hiring an automation consultancy?
ChatGPT answers one question at a time. It does not connect email to a spreadsheet, and it does not run by itself every Friday at 6:30 pm. Handoff connects the pieces and teaches the team to use them. If the company's task can be solved with ChatGPT alone, we say so at the start.
Which tools does Handoff use?
Automations are built in n8n, a platform that connects applications such as email, spreadsheets and WhatsApp. The AI assistants use language models from several providers, free and on paid plans, and we recommend what suits each case.
How is the cost of repetitive tasks calculated?
Multiply the weekly hours per person by the number of people, by 46 working weeks a year and by the cost of one hour of work. With 5 hours, 3 people and 12 euros an hour, the result is 8,280 euros a year.
How does working with Handoff work?
In three stages: diagnosis, project and retainer. The diagnosis is a full review of the company and produces a plan of concrete actions, in order of priority and with the cost of each intervention. The project builds the chosen automations. The retainer is a number of hours per month, applied to implementation, follow-up and adjustments when the business changes. The company can stop at any stage.
How much does it cost?
The diagnosis costs €500, plus VAT where applicable. It includes a full review and a plan with concrete actions and automation opportunities specific to the business, which is the starting point for automating and integrating AI into the company's processes. This amount covers the diagnosis only. The price of a project is set case by case and agreed in writing, together with the scope, before it starts. The retainer has a price to be defined, depending on the monthly hours agreed.
How does Handoff handle company data and the GDPR?
Before building anything, Handoff lists the data the process touches and where it is stored. If the process touches customer or employee data, how it is handled is decided in writing. Without that agreed, the project does not go ahead.
Does Handoff work with the team or only with the technology?
With both. An automation the team does not use sits idle, so Handoff analyses the process and the people who carry it out, and teaches the team to use what it has built. The founder is a Master Coach and Behavioural Profile Analyst.
Does Handoff work with companies outside Lisbon?
Yes. Handoff works with clients across the country and has a physical presence in the Lisbon area. Meetings are in person or online, depending on each company's needs.
Who founded Handoff?
Handoff was founded by Nuno Teixeira, who was a telecommunications engineer from 1999 to 2025 and is a Master Coach and Behavioural Profile Analyst.